Terms and Conditions

Welcome to SKD Marché ("SKD Marché", "we", "our", or "us"). These Terms and Conditions ("Terms") govern your access to and use of our website, including any information, content, products, services, features, and communications made available through our online platform. By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms, together with our Privacy Policy and any other policies referenced on this website.

If you do not agree with any provision of these Terms, you must immediately discontinue your use of the website and refrain from accessing or using any services, content, or features provided by SKD Marché. Your continued use of the website following any updates or modifications to these Terms constitutes your acceptance of the revised Terms, unless otherwise required by applicable law.

These Terms apply to all visitors, customers, suppliers, business partners, contractors, and any other individuals or organizations that access or interact with the SKD Marché website. Certain products, services, promotions, or features may be subject to additional terms or conditions, which will be presented where applicable and will form part of these Terms.

By using this website, you represent and warrant that you have the legal capacity and authority to enter into a binding agreement under the laws applicable in your jurisdiction. If you are accessing this website on behalf of a company, organization, or other legal entity, you further represent that you are authorized to bind that entity to these Terms, in which case the terms "you" and "your" refer to both you and that entity.

SKD Marché reserves the right to suspend, restrict, or terminate access to the website or any part of its services at any time, with or without prior notice, for any reason permitted by applicable law, including where we reasonably believe that these Terms have been violated or that continued access may pose a risk to our business, customers, employees, or website security.

The SKD Marché website is intended to provide information about our grocery store, products, services, promotions, and business operations. By accessing or using this website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable in your jurisdiction. If you are using this website on behalf of an organization or other legal entity, you represent that you have the authority to accept these Terms on its behalf.

You agree to use this website only for lawful purposes and in a manner that does not violate any applicable federal, provincial, territorial, or local laws, regulations, or the rights of SKD Marché or any third party. You are solely responsible for ensuring that your use of the website complies with all applicable legal requirements.

While using our website, you agree that you will not:

• Use the website for any unlawful, fraudulent, deceptive, or unauthorized purpose.
• Submit false, misleading, inaccurate, or incomplete information through our contact forms or other communication channels.
• Attempt to gain unauthorized access to any portion of the website, servers, databases, user accounts, or related systems.
• Interfere with or disrupt the operation, security, performance, or availability of the website through malicious software, automated tools, denial-of-service attacks, or any other harmful activity.
• Copy, reproduce, distribute, modify, scrape, reverse engineer, or otherwise exploit any part of the website or its content without our prior written consent, except where permitted by applicable law.
• Upload, transmit, or distribute viruses, malware, harmful code, or any material that may damage or impair the functionality or security of the website or the devices of other users.
• Use the website in any manner that infringes upon the intellectual property rights, privacy rights, or other legal rights of SKD Marché or any third party.

We reserve the right to monitor the use of our website, investigate suspected violations of these Terms, and take appropriate action where necessary, including restricting or terminating access to the website, removing submitted content, reporting unlawful activities to the appropriate authorities, or pursuing any other remedies available under applicable law.

Your access to and use of this website is granted on a temporary and non-exclusive basis. SKD Marché reserves the right to modify, suspend, discontinue, or restrict access to any part of the website, its content, or its functionality at any time without prior notice, where permitted by applicable law.

SKD Marché strives to provide accurate, complete, and up-to-date information regarding the products, brands, categories, pricing, promotions, and services displayed on our website. While we make every reasonable effort to ensure the accuracy of this information, we do not warrant that all product descriptions, specifications, nutritional information, images, pricing, availability, or other content are always complete, current, or error-free.

Product images displayed on our website are provided for illustrative purposes only. Actual products, packaging, labels, sizes, colors, branding, ingredients, and appearance may vary due to supplier updates, seasonal availability, manufacturing changes, or differences in display settings across devices.

All products displayed on our website are subject to availability. Availability may vary by location, inventory levels, supplier availability, seasonal demand, or other operational factors. Displaying a product on our website does not guarantee that it will always be available for purchase.

We reserve the right, at our sole discretion and without prior notice, to:

• Add, modify, discontinue, or replace any product, product category, or service offered through our website.
• Correct typographical errors, pricing inaccuracies, product descriptions, images, promotional offers, or other information that may inadvertently appear on the website.
• Limit quantities available for purchase where permitted by applicable law or where necessary to ensure fair product availability.
• Modify product assortments, brands, packaging, specifications, ingredients, or pricing without prior notice based on supplier updates or business requirements.
• Withdraw or cancel promotional offers, discounts, or limited-time campaigns at any time in accordance with applicable laws and promotional terms.

Customers are responsible for reviewing product labels, packaging, ingredient lists, allergen information, nutritional values, usage instructions, and any applicable warnings before purchasing or consuming any product. Individuals with food allergies, dietary restrictions, or specific health concerns should carefully verify all product information before use.

To the fullest extent permitted by applicable law, SKD Marché shall not be liable for any loss, inconvenience, allergic reaction, or damages arising from inaccuracies in product information provided by manufacturers or suppliers, temporary stock shortages, product discontinuations, or circumstances beyond our reasonable control. If you have any questions regarding a specific product, we encourage you to contact our store before making your purchase.

SKD Marché is committed to offering quality products at competitive prices. While we make every reasonable effort to ensure that the pricing and availability information displayed on our website is accurate and up to date, all prices, promotions, product availability, and related information are subject to change without prior notice, unless otherwise required by applicable law.

Prices displayed on our website are provided for informational purposes only and may vary from in-store prices due to promotional offers, supplier price changes, inventory updates, seasonal availability, regional pricing, or other operational factors. Unless expressly stated otherwise, applicable taxes, delivery charges, service fees, or other additional charges are not included in the displayed prices.

Product availability depends on inventory levels, supplier deliveries, seasonal demand, and other circumstances beyond our reasonable control. We cannot guarantee that every product displayed on our website will be available at all times or in all quantities. Temporary stock shortages, discontinued products, or delayed supplier shipments may affect availability without prior notice.

We reserve the right, at our sole discretion, to:

• Update, modify, or correct product prices, descriptions, promotional offers, discounts, or availability information at any time.
• Correct typographical, pricing, calculation, or system errors that may inadvertently appear on the website, even after information has been published.
• Limit the quantity of products available for purchase by any individual, household, or organization where reasonably necessary to ensure fair distribution or inventory management.
• Substitute products of similar quality where appropriate and permitted by applicable law, or discontinue products that are no longer available from suppliers.
• Cancel or refuse transactions that are based on obvious pricing errors, technical malfunctions, fraudulent activity, or circumstances beyond our reasonable control, subject to applicable consumer protection laws.

Promotional pricing, discounts, coupons, loyalty offers, and limited-time campaigns are subject to their respective terms and conditions, including applicable eligibility requirements, expiration dates, quantity limitations, and product exclusions. Unless otherwise stated, promotions cannot be combined with other offers and have no cash value.

Although we strive to maintain accurate pricing and inventory information, errors may occasionally occur. In such cases, SKD Marché reserves the right to correct any inaccuracies and take appropriate action in accordance with applicable Canadian consumer protection laws. We appreciate your understanding and encourage customers to contact us if they have any questions regarding pricing, promotions, or product availability.

Where SKD Marché offers online ordering, reservations, pre-orders, or other purchasing services through this website or any associated digital platform, all orders are subject to product availability, verification, and acceptance by SKD Marché. Submission of an order does not constitute acceptance of that order, and no contract for the sale of goods is formed until your order has been reviewed and accepted by us.

You are responsible for ensuring that all information provided during the ordering process, including your name, contact information, billing details, delivery information, and payment details, is accurate, complete, and up to date. SKD Marché shall not be responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete information provided by you.

We reserve the right, to the fullest extent permitted by applicable law, to refuse, limit, cancel, or modify any order for reasons including, but not limited to:

• Product unavailability or inventory shortages.
• Pricing inaccuracies, typographical errors, or technical system errors.
• Suspected fraudulent, unauthorized, or unlawful transactions.
• Payment authorization failures or incomplete payment information.
• Violation of these Terms and Conditions or any applicable law.
• Circumstances beyond our reasonable control, including supplier delays, force majeure events, or operational disruptions.

All payments must be made using the payment methods accepted by SKD Marché at the time of purchase. By providing payment information, you represent and warrant that you are authorized to use the selected payment method and that all payment information provided is accurate and complete.

Prices are displayed in the applicable currency unless otherwise specified and may be subject to applicable federal, provincial, territorial, or local taxes, delivery charges, processing fees, deposits, or other applicable charges. Such charges will be communicated where required before the completion of your purchase.

If a payment is declined, reversed, cancelled, or cannot be successfully processed, SKD Marché reserves the right to suspend, delay, or cancel the associated order until payment has been successfully received and verified. We may also request additional verification where reasonably necessary to protect against fraud or unauthorized transactions.

Any refunds, cancellations, exchanges, or returns will be governed by our applicable Return, Refund, or Exchange Policy, where available. Nothing in this section limits any rights that you may have under applicable Canadian consumer protection legislation.

Unless otherwise stated, all content available on the SKD Marché website, including but not limited to text, graphics, logos, trademarks, trade names, product images, photographs, videos, icons, illustrations, designs, page layouts, user interface elements, software, source code, databases, and other materials (collectively, the "Content") is the property of SKD Marché, its licensors, suppliers, or other authorized content providers and is protected by applicable Canadian and international intellectual property laws.

Access to our website does not grant you ownership of, or any license to, our intellectual property except for the limited, non-exclusive, non-transferable, and revocable right to access and use the website for your personal, lawful, and non-commercial purposes in accordance with these Terms and Conditions.

Without our prior written consent, you must not:

• Copy, reproduce, modify, distribute, publish, transmit, display, perform, license, sell, or commercially exploit any part of the website or its Content.
• Use any trademarks, logos, trade names, branding elements, or other proprietary identifiers belonging to SKD Marché in any manner that may create confusion or imply sponsorship, endorsement, or affiliation.
• Remove, alter, obscure, or modify any copyright, trademark, proprietary notice, watermark, or other ownership designation appearing on the website or its Content.
• Reverse engineer, decompile, disassemble, scrape, mine data from, or attempt to extract the source code or underlying technology of the website, except where expressly permitted by applicable law.
• Use automated tools, bots, crawlers, or similar technologies to access, collect, or reproduce website content without our prior written authorization.

Any unauthorized use of our intellectual property may violate copyright, trademark, patent, trade secret, or other applicable laws and may result in civil or criminal liability. SKD Marché reserves all rights not expressly granted under these Terms and Conditions and may pursue any legal remedies available to protect its intellectual property rights.

If you believe that any content published on our website infringes your intellectual property rights, please contact us promptly with sufficient details so that we can investigate the matter and take appropriate action where required by applicable law.

By accessing or using the SKD Marché website, you agree to act responsibly, lawfully, and in accordance with these Terms and Conditions. You are responsible for ensuring that your use of the website does not interfere with the rights of others, compromise the security of our systems, or violate any applicable laws or regulations.

As a user of our website, you agree to:

• Provide accurate, current, and complete information whenever submitting inquiries, contact forms, or other information through our website.
• Use the website solely for lawful, personal, and legitimate purposes and refrain from engaging in any fraudulent, deceptive, abusive, or unauthorized activities.
• Respect the intellectual property rights, privacy rights, and other legal rights of SKD Marché, its employees, suppliers, partners, and other users.
• Refrain from uploading, transmitting, or distributing any viruses, malware, ransomware, spyware, malicious code, or other harmful technologies that could damage or interfere with the operation of our website or systems.
• Avoid attempting to gain unauthorized access to any portion of the website, user accounts, servers, databases, networks, or other systems connected to our website.
• Not use automated software, bots, crawlers, scraping tools, or similar technologies to access, monitor, copy, or collect information from our website without our prior written permission.
• Refrain from posting, transmitting, or submitting any content that is unlawful, defamatory, offensive, discriminatory, misleading, fraudulent, threatening, obscene, or otherwise inappropriate.
• Comply with all applicable federal, provincial, territorial, and local laws, regulations, and industry standards while accessing or using our website.

You acknowledge that you are solely responsible for any information, communications, or materials you submit through our website and for any consequences arising from your actions. SKD Marché reserves the right to investigate suspected violations of these Terms and to suspend, restrict, or permanently terminate access to the website where we reasonably believe that these Terms, applicable laws, or the rights of others have been violated.

Nothing in these Terms limits our right to pursue any legal, equitable, or administrative remedies available under applicable law in response to unauthorized, unlawful, or harmful use of our website or services.

For your convenience, the SKD Marché website may contain links to third-party websites, applications, social media platforms, mapping services, payment providers, or other online resources that are not owned, operated, or controlled by SKD Marché. These links are provided solely as a convenience and do not constitute an endorsement, recommendation, sponsorship, or approval of any third-party organization, product, service, or content.

Once you leave our website or interact with a third-party service, your use of that website or service is governed solely by the applicable terms, conditions, and privacy policies of the respective third party. We encourage you to carefully review those policies before providing any personal information or engaging in any transactions with third-party providers.

SKD Marché does not control and is not responsible for:

• The availability, accuracy, completeness, or reliability of information provided on third-party websites.
• The products, services, advertisements, promotions, or content offered by third-party organizations.
• The privacy practices, security measures, or data processing activities of third-party websites or service providers.
• Any transactions, communications, disputes, losses, damages, or liabilities arising from your interactions with third-party websites or services.
• Any malware, viruses, security vulnerabilities, or other harmful technologies that may exist on third-party websites beyond our reasonable control.

Your decision to access any third-party website or service through links available on the SKD Marché website is made entirely at your own risk. We recommend exercising caution and taking appropriate measures to protect your devices, personal information, and online security when visiting external websites.

SKD Marché reserves the right to add, modify, or remove links to third-party websites at any time without prior notice. The inclusion or removal of any link should not be interpreted as an endorsement or indication of an ongoing relationship with the respective third party unless expressly stated by SKD Marché.

The SKD Marché website and all content, information, products, services, features, and materials made available through the website are provided on an "as is" and "as available" basis, to the fullest extent permitted by applicable law. While we make reasonable efforts to maintain accurate, reliable, and up-to-date information, SKD Marché makes no representations, warranties, or guarantees of any kind, whether express, implied, statutory, or otherwise, regarding the operation of the website or the accuracy, completeness, reliability, suitability, or availability of its content.

Without limiting the generality of the foregoing, SKD Marché does not warrant or guarantee that:

• The website will operate continuously, securely, or without interruption, delay, or error.
• Any information, product descriptions, pricing, images, nutritional information, or other content published on the website is complete, accurate, current, or free from typographical or technical errors.
• The website or its servers will be free from viruses, malware, ransomware, spyware, or other harmful components that may affect your device or data.
• Any defects, errors, vulnerabilities, or interruptions affecting the website will be identified or corrected immediately.
• Products displayed on the website will always be available, meet your individual expectations, or be suitable for your specific dietary, nutritional, medical, or personal requirements.

You acknowledge that your use of the website is entirely at your own risk. It is your responsibility to evaluate the accuracy, completeness, and suitability of any information obtained through the website before relying upon it or making purchasing decisions. Product packaging, ingredients, nutritional values, allergen information, and usage instructions should always be verified directly on the product at the time of purchase.

Nothing contained on this website constitutes professional medical, nutritional, dietary, legal, financial, or other professional advice. Customers should consult qualified professionals regarding any health, allergy, dietary, or legal matters before relying on information provided through this website.

Certain jurisdictions, including some provinces and territories within Canada, may not permit the exclusion or limitation of certain warranties or statutory consumer rights. Accordingly, some of the limitations contained in this section may not apply to you to the extent prohibited by applicable law, and nothing in these Terms is intended to exclude or limit any rights that cannot lawfully be excluded under applicable Canadian consumer protection legislation.

To the fullest extent permitted by applicable law, SKD Marché, its owners, directors, officers, employees, affiliates, suppliers, service providers, contractors, licensors, and representatives shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to your access to, use of, or inability to use this website, its content, products, services, or any information made available through the website.

Without limiting the generality of the foregoing, SKD Marché shall not be responsible for any losses or damages resulting from:

• Errors, omissions, inaccuracies, or outdated information contained on the website, including product descriptions, pricing, promotional content, or availability.
• Temporary interruptions, technical failures, website downtime, server outages, maintenance activities, internet connectivity issues, or other events beyond our reasonable control.
• Unauthorized access to, alteration of, or disclosure of your personal information or communications resulting from circumstances beyond our reasonable control.
• Viruses, malware, ransomware, or other harmful technologies transmitted through the website or any linked third-party website, despite our reasonable security measures.
• Loss of profits, revenue, business opportunities, goodwill, anticipated savings, data, or any other commercial or economic losses arising from your use of the website or reliance on its content.
• Any acts, omissions, products, services, or content provided by third-party suppliers, service providers, payment processors, delivery partners, or external websites linked from our website.
• Delays, cancellations, inventory shortages, supplier disruptions, force majeure events, natural disasters, government actions, labour disputes, pandemics, or other circumstances beyond the reasonable control of SKD Marché.

You acknowledge and agree that your use of this website is entirely at your own risk. You are responsible for independently verifying any information before relying upon it and for taking appropriate precautions to protect your devices, systems, and personal information while accessing online services.

To the maximum extent permitted by law, if SKD Marché is found liable for any claim arising out of or relating to these Terms or your use of the website, our total aggregate liability shall not exceed the amount, if any, paid by you directly to SKD Marché for the specific product or service giving rise to the claim, unless a greater amount is required by applicable law.

Nothing contained in these Terms and Conditions is intended to exclude, restrict, or limit any liability or statutory rights that cannot lawfully be excluded or limited under applicable Canadian federal, provincial, or territorial consumer protection laws. Where such laws apply, the limitations set out in this section shall apply only to the maximum extent permitted by law.

You agree to defend, indemnify, and hold harmless SKD Marché, its parent company, affiliates, subsidiaries, directors, officers, employees, contractors, suppliers, service providers, licensors, agents, and representatives from and against any and all claims, demands, actions, proceedings, liabilities, damages, losses, costs, expenses, fines, penalties, and reasonable legal fees arising out of or relating to your access to or use of this website, your violation of these Terms and Conditions, or your infringement of any applicable law or the rights of any third party.

This obligation includes, without limitation, claims arising from:

• Your breach of any provision contained in these Terms and Conditions or any other policy published on the SKD Marché website.
• Any false, inaccurate, misleading, or fraudulent information submitted by you through our website or communication channels.
• Your misuse of the website, its content, products, services, or any associated systems or technologies.
• Your violation of any applicable federal, provincial, territorial, or local laws, regulations, or governmental requirements.
• Your infringement or alleged infringement of the intellectual property rights, privacy rights, contractual rights, or other legal rights of SKD Marché or any third party.
• Any unauthorized access to, interference with, or attempted disruption of our website, servers, networks, databases, or security systems resulting from your actions.
• Any claims, disputes, losses, or liabilities arising from content, materials, or information that you submit, upload, transmit, or otherwise make available through the website.

SKD Marché reserves the right, at its own expense and discretion, to assume the exclusive defense and control of any matter that is subject to indemnification by you. In such circumstances, you agree to cooperate fully and in good faith with our defense of any such claim, action, or proceeding.

The indemnification obligations set out in this section shall survive the termination of your access to or use of the website, the completion of any transactions with SKD Marché, and the termination or expiration of these Terms and Conditions, to the extent permitted by applicable law.

Nothing in this section shall require you to indemnify SKD Marché for losses or liabilities arising solely from our own gross negligence, willful misconduct, or any liability that cannot lawfully be excluded or transferred under applicable Canadian law.

These Terms and Conditions, your access to and use of the SKD Marché website, and any disputes, claims, or legal proceedings arising out of or relating to the website, its products, services, or these Terms shall be governed by and construed in accordance with the laws of the Province of Québec and the federal laws of Canada applicable therein, without regard to any conflict of law principles that would result in the application of the laws of another jurisdiction.

By using this website, you agree that any dispute, controversy, or claim arising out of or relating to these Terms, the interpretation or enforcement of these Terms, or your relationship with SKD Marché shall be subject to the exclusive jurisdiction of the courts located in the Province of Québec, Canada, unless applicable consumer protection legislation provides otherwise.

Before commencing formal legal proceedings, we encourage both parties to make reasonable efforts to resolve any dispute through good-faith discussions and negotiations. Where appropriate and mutually agreed upon, the parties may also consider alternative dispute resolution methods, such as mediation, before initiating court proceedings.

If any provision of these Terms and Conditions is determined by a court of competent jurisdiction to be unlawful, invalid, or unenforceable, that provision shall be interpreted to the minimum extent necessary to make it enforceable, and the remaining provisions shall remain valid, enforceable, and in full force and effect.

Nothing contained in these Terms and Conditions is intended to limit or exclude any mandatory rights, remedies, or protections available to consumers under applicable Canadian federal, provincial, or territorial laws. Where such legislation grants rights that cannot legally be waived or restricted, those rights shall prevail to the extent required by law.

SKD Marché reserves the right to modify, amend, update, or replace these Terms and Conditions at any time to reflect changes in our business operations, products, services, legal obligations, technology, industry standards, or applicable laws. We encourage you to review these Terms periodically to stay informed of any updates that may affect your rights and responsibilities when using our website.

Whenever material changes are made to these Terms, we will update the "Last Updated" date displayed at the beginning of this document. Where required by applicable law, we may also provide additional notice through our website, email communications, or other appropriate means before such changes become effective.

Unless otherwise required by law or expressly stated by SKD Marché, any revised Terms and Conditions will become effective immediately upon publication on our website. Your continued access to or use of the website after the updated Terms have been posted constitutes your acknowledgment and acceptance of the revised Terms.

If you do not agree with any modifications to these Terms, you should discontinue using the website and any related services immediately. Your continued use of the website following the publication of updated Terms indicates your acceptance of those changes to the fullest extent permitted by applicable law.

No amendment, waiver, or modification of these Terms shall be binding unless expressly published by SKD Marché or otherwise required by applicable law. Any failure by SKD Marché to enforce a provision of these Terms shall not be interpreted as a waiver of any rights or remedies available to us under these Terms or applicable law.

If you have any questions, concerns, or requests regarding these Terms and Conditions, or if you require additional information about the products, services, or operations of SKD Marché, we encourage you to contact us. Our team is committed to responding to legitimate inquiries in a timely and professional manner.

You may also contact us to report technical issues with the website, notify us of suspected violations of these Terms, submit legal notices where applicable, or seek clarification regarding your rights and obligations while using our website or purchasing our products.

We may request reasonable information to verify your identity before responding to certain inquiries, particularly where your request relates to an order, account information, legal matter, or other confidential business information. This helps us protect the privacy and security of our customers and business operations.

We value your trust and appreciate your interest in SKD Marché. By maintaining clear communication and transparency, we aim to provide a safe, reliable, and positive experience for all visitors and customers. We encourage you to contact us whenever you need assistance or have questions regarding these Terms and Conditions.